Privacy Policy

Last updated: March 2025

1. Introduction

3LB Consultancy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or communicate with us.

2. Information We Collect

We may collect and process the following types of information:

A. Information You Provide to Us

• Name, email address, phone number, and other contact details
• Business information related to enquiries and services
• Payment details when purchasing services

B. Automatically Collected Information

• IP address, browser type, and operating system
• Pages visited and time spent on the website
• Cookies and tracking technologies (see Section 7)

3. How We Use Your Information

We use your data to:

• Provide and manage our services
• Process payments and invoices
• Respond to enquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Third-party service providers who assist in our operations (e.g., payment processors, email services)
• Legal authorities if required by law
• Business partners with your consent

5. Data Storage & Security

We take appropriate measures to secure your data against unauthorised access, alteration, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to certain types of processing
• Withdraw consent for marketing communications
• Request data portability

To exercise these rights, contact us at fern@3lbconsultancy.com.

7. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience. You can manage cookie preferences in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: fern@3lbconsultancy.com